Account, Premium and devices

Create or recover an account

On a phone or tablet, use Create account or Sign in with your email address. Forgot password starts email recovery. Use the same SeeClap account across devices to find your data.

What Premium unlocks

Premium includes playback beyond the trial limit, film and series progress, favourites, downloads on phones and tablets, and casting to compatible screens. Options depend on the platform. Current prices and terms appear in the app and store when choosing an offer. SeeClap Premium does not include channels or an IPTV subscription.

Playback stops after two minutes

Free access lets you try playback, with a per-title limit and an overall trial allowance. The subscription screen may appear when the limit is reached. If already subscribed, check your SeeClap account and restore purchases before making another purchase.

A purchase is not recognised

Check the signed-in SeeClap account and the store account used for the purchase.

1. Open the subscription screen and choose Restore purchases.
2. Allow the app to check the result with a working network connection.
3. If the purchase belongs to another SeeClap account, Transfer is separate from Restore: read its explanation before confirming.
4. If still blocked, contact support with the platform and purchase date, without sensitive payment information.

Manage devices and renewal

With Premium, the device list is in Profile on mobile or Settings on TV. Rename devices to recognise them. Remotely signing out another device takes effect when it reconnects. Renewal for Apple or Google purchases is managed through the relevant store. Your provider’s simultaneous stream limits remain separate from SeeClap account limits.